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Privacy Policy

Last updated: April 1, 2026 · Effective: April 1, 2026

1. Who We Are

GetToPrompt.com ("GetToPrompt," "we," "us," or "our") is operated by GetToAI.net, the umbrella organization for the GetTo family of technology brands. Our registered contact for privacy matters is [email protected].

2. Information We Collect

Account Information: When you register, we collect your name, email address, and authentication credentials to create and manage your account.

Prompt Content: The answers you provide in the wizard, the prompts you generate, and any feedback you submit about AI-generated results are stored to provide the service and improve your experience.

Usage Data: We collect information about how you use the platform — pages visited, features used, token consumption, and session duration — to improve the product and detect abuse.

Payment Information: Payment transactions are processed by Stripe. We do not store your credit card number. We retain transaction records (amount, date, package purchased) for billing and fraud prevention.

Communications: If you contact us via email or submit a testimonial, we retain that correspondence to respond to you and improve our service.

Cookies and Local Storage: We use cookies for session management and local storage for theme preferences. We do not use third-party advertising cookies.

3. How We Use Your Information

We use the information we collect to: provide and improve the GetToPrompt service; process token purchases and maintain your token balance; send transactional emails (purchase receipts, low-token warnings, testimonial approvals) via GetToInBox.com; respond to support requests; detect and prevent fraud and abuse; comply with legal obligations; and analyze aggregate usage patterns to improve the platform.

We do not sell your personal information to third parties. We do not use your prompt content to train AI models without your explicit consent.

4. Third-Party Service Providers

We share data with the following trusted service providers solely to operate the platform:

  • OpenAI / Anthropic / Google: Your prompt content and answers are sent to AI APIs to generate and score prompts. These providers have their own privacy policies and data processing agreements.
  • Stripe: Payment processing. Stripe is PCI-DSS compliant. See stripe.com/privacy.
  • GetToInBox.com: Transactional and operational email delivery, DMARC compliance, and email security for all GetTo platform communications.
  • Cloud Infrastructure: Secure hosting, authentication, and database services that power the platform.

5. Data Retention

We retain your account data and prompt history for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law (e.g., payment records retained for 7 years for tax compliance). Anonymized, aggregated usage data may be retained indefinitely.

6. Your Rights

All Users: You have the right to access, correct, or delete your personal data at any time by contacting [email protected]. You may also export your prompt library from your account settings.

California Residents (CCPA): You have the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights. To submit a CCPA request, email [email protected].

EU/EEA Residents (GDPR): You have the rights of access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. Our legal basis for processing is contract performance (providing the service you signed up for) and legitimate interests (fraud prevention, service improvement). To exercise your GDPR rights, contact [email protected].

7. Security

We implement industry-standard security measures including HTTPS encryption in transit, encrypted database storage, secure session management, and access controls. Our email infrastructure is secured and monitored by GetToInBox.com. No system is perfectly secure; if you believe your account has been compromised, contact [email protected] immediately.

8. Cookies

We use strictly necessary cookies for authentication session management and functional cookies for theme preferences. We do not use advertising or tracking cookies. You may disable cookies in your browser settings, but this will prevent you from logging in. By using GetToPrompt, you consent to our use of strictly necessary and functional cookies.

9. Children's Privacy

GetToPrompt is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact [email protected] and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email (delivered through GetToInBox.com) at least 30 days before the changes take effect. Continued use of the service after the effective date constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related inquiries: [email protected]

For general support: [email protected]

For legal matters: [email protected]

GetToPrompt.com is a product of GetToAI.net · Part of the GetTo family of technology brands